Missed-call text back, online booking and a CRM for small businesses
Missed calls and forgotten follow-ups lose jobs. We set up numbers, workflows that reply for you and a CRM with one inbox for every lead and message.
- Missed calls a month
- 43
- Value at risk a month
- $10,833
- Value at risk a year
- $130,000
Worked out from your numbers only: 40 calls a week, 25% missed, over 52 weeks. It is the most at risk, not a forecast; a text-back on missed calls wins some of them back.
Send these numbers with my auditEnter your own numbers to see what missed calls cost you each month.
Software services and what each includes
Choose local or toll-free numbers for your business line.
Get a business phone number
Local or toll-free, routed to the phone you carry.
Automate your workflows
Replies, reminders and lead alerts that send themselves, with AI to answer common questions.
Answer every message in one inbox
Calls, texts, email, Facebook, Instagram and Google messages in one place, on your phone and computer.
Take bookings with reminders
An online calendar for your services, with text and email reminders before each visit.
Set up your CRM
One place for leads, jobs and follow-ups, set up around how you sell.
Build software and apps
Booking tools, customer portals and mobile apps made to your brief.
A missed call, answered for you
- Missed callThe lead is added to your CRM
- Text sent“Sorry we missed you. Book here.”
- Follow-upA reminder the next morning
- One inboxTexts, email and social messages in one place
- BookingThe customer picks a time online
What happens when a lead reaches you
Pick a trigger and watch it reach the CRM, send a message and put a call-back on your list.
- SMSSent
Sorry we missed your call. Reply here or book a time online.
- EmailSent
You get an alert with the caller and the time.
- CallSent
A call-back task lands on your list for today.
Businesses this suits
Businesses that handle calls and leads by text message, paper or memory. If you take few calls, start with the website and Google services.
Software process in three steps
Map your leads
We follow a lead from first call to paid job and note each step.
Build and connect
We build the numbers, workflows and CRM, then link them to your site.
Train your team
We show you and your staff how to use it, and fix what we find.
Describe how leads reach you today. We send a quote for the numbers, workflows and CRM.
Get my free quoteSoftware results, from the client report
Each case names the trade, the work we did and the figures from its monthly report.
Missed-call text and call-back list
Every missed call gets a text and a task on the owner list.
Tracked each monthMissed calls, texts sent and calls returned.
The figures come from this client's own monthly report. They show here once the client agrees to share them.
Booking workflow and reminders
Reminders and lead alerts that send themselves.
Tracked each monthBookings, reminders sent and no-shows.
The figures come from this client's own monthly report. They show here once the client agrees to share them.
Custom CRM for quotes and jobs
One list for leads, quotes and follow-ups.
Tracked each monthLeads stored, quotes sent and jobs won.
The figures come from this client's own monthly report. They show here once the client agrees to share them.
Software questions
Anything else goes on the free 30-minute call, or by email.
Do I keep my existing phone number?
We check on the call whether your carrier lets you move or forward it.
What does the AI do?
It answers common questions and passes the rest to you. You approve what it may say before it goes live.
Do I need to learn new software?
Not much. Calls, texts and social messages reach one app on your phone and computer. We set it up and show you how it works.
Who owns the software?
You own your data. We agree the terms for the code in the written quote.
Can you connect it to my website?
Yes. Forms, calls and bookings from your site can feed the CRM and the workflows.